One of the worst breakfast experiences I've ever h...

One of the worst breakfast experiences I've ever had. Had to stand in line to order food. I was with my friend but we wanted to pay separately so we ordered separately. The lady that helped us asked me if we were together though and I said yes. We both got our drinks straight away. It was quite busy so it took a while but than my friend's food came. Mine didn't come, so I told her to start eating. After 10 minutes I went up to ask and the server just said that it was very busy and that I should wait. Apart from the obvious (I could see that it was busy) she was extremely rude, did not want to hear my story (people that ordered after us were getting food) nor did she even want to check it. After my friend finished her food (!!) we finally could get the attention of one of the servers again and tried to tell the story again. She went over to check it but didn't tell us what was going on.... So we waited again. After we waited for almost an hour (from when we got there) I stood up and was about to walk to the counter to ask for my money back. Of course that was the exact moment my food was brought over. The server did not apologize, explain the situation or get me any compensation. Forgetting about an order is one thing but the rudeness and service was one or the worst I've ever come across.