Lindsey Pearson

Review of Bob Rohrman Schaumburg Ford

I get they are under construction and have a lot g...

I get they are under construction and have a lot going on at the moment but I sat outside the service entrance door for 5 minutes, honked multiple times (like the sign told me to do) and yet still no one opened the garage for me. Had to back up and come inside and go to the service department to ask them to open the door for me. Finally got in the garage and there was no one there available to get my car fix started. There were also no other cars sitting in the garage. After I was finally helped and have been sitting in the lounge for a while someone comes in and tells me that the part they need to fix my car is out of stock but they'll have it tomorrow. I'm not available until next week. When I made my appointment on the phone I told them why I was coming in. Just very irritated I wasted my time at this location. Will not come back here.