ibelavender Review of Honda of Seattle
I have leased my car twice from this place. The fi...
I have leased my car twice from this place. The first sales person, I talked to at the end of my lease, made me feel like I had no idea what I was doing. I feel like being talked down to so I asked for a different sales person when I was ready to buy off my car. The second sales person talked me into doing another lease but I was told the wrong information about the car. I realized there wasn't blind spot camera and touch screen as she was telling me. I went back at andthe end of the second lease term and was with a different sales rep. He, again, tried to convince me to do another other leave after I repeatedly told him I don't want to. I got very frustrated with th process and started to tear up. When I was leaving, the guy said I could grab his card at the receptionist when I had no clue what his name was and he even walked away before I left the table. On top of that, he promised to get me the refinance information the next day but I never got it. I called Honda again to tell them they made the process very frustrating and all I wanted to do is to purchase the car instead leasing another car. I also didn't understand why I had to pay for the service inspection at my expense, when I have driven the car for 3 years and I was taking care of it as what was suggested by the manufacturer. I got transferred to the manager and he said he could help me when I come back next time. He did end up being the one who helped me finishing the financial document and wrote off the inspection. But after three times being there, I will not suggest to go there. I gave two stars because the manager was helpful otherwise, it would have been only 1 star.
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