Hugo Vila

Review of The Local Eatery & Pub

I placed an order on Grubhub and they cancelled so...

I placed an order on Grubhub and they cancelled some items without letting us know (so no option to order something else). I called and spoke with Lauren (manager) who claimed the Locals are not responsible for any mistakes to the order as they are not affiliated with Grubhub. The way she handled my concerns rubbed me the wrong way. Poor customer service. I will not be helping this local business anymore.