Daniel Gattuso

Review of Irvine BMW

Visited Irvine BMW Service Department after my BMW...

Visited Irvine BMW Service Department after my BMW blew a hose and over heated on the 405. I was lucky enough to be assigned Gary Temel as my service advisor. Gary was waiting for me as soon as my car was towed to the dealership. He had my information as soon as I arrived and loaner car ready for me. He was courteous, professional and completely organized and had me on my way in no time. Gary kept me informed of the progress of my repair and I never had to call to for status of completion. The next service appointment I have at Irvine BMW, I will be sure to ask for Gary. Great customer service Gary!

Thank you Dan Gattuso