The only reason I am giving 2 stars is because the...

The only reason I am giving 2 stars is because the salesman I had (Valdez) was awesome. He helped me as best he could with everything. Other than him, this place doesn't deserve any stars and had the car not been what I was looking for and Valdez not being there I would have walked out. To start, while I was getting the deal together I was saying how I would need a remote start. Andy told me he would give me a deal and give it to me at cost for $399. Having had experience with buying remote starts before, I thought that was kind of high for a car that doesn't have FOB keys. While waiting, I decided to walk to their service department to ask what the cost of a remote start would be for the car I was getting (making it seem I was already an owner of a Tucson) and the service guy behind the counter said it would be $260 +tax!!!! When I told Valdez he went over to Andy and the manager, Bill to explain how their credibility was crap. The manager just put his head down and shook it knowing they had to honor that new lower price. The next scam came when I went in to the Financing room with Abe. He gave me a bunch of options for additional warranties. After going over the prices, I declined and said I was all set. He then turned the computer screen and asked if I would change my mind if he lowered the numbers. Again I declined. He asked me why and I explained how I drive a lot of miles and I would use it up before I would pay it off since I would be financing it. He said that I was the first person to decline it in 4 months and I was missing out on a good deal because bumper-to-bumper warranties only went to 3 years or 36k miles, making the warranty of the car I was buying expired. After continually being asked, I knew that he had to be getting something out of this. Who would care that much to pressure someone who already said no twice if they weren't making something out of it??? I also googled whether these extended warranties were worth it and all articles said they weren't. After saying no a third time, he was frustrated and made sure I knew it by slamming paperwork and pens down on the desk. Before finalizing the paperwork, Abe asked me a fourth time asking if I was sure about not getting the extended warranty to cover the "800 other parts" of the vehicle. Again....I declined. After the paperwork was signed I went back out to Valdez and let him know about the experience with Abe. I also reiterated that he said I had no bumper-to-bumper warranty on the vehicle and Valdez told me that was incorrect and I in fact had it for 5 years or 60k miles with a certified vehicle (LIE/SCAM #2)! In addition the manager, Bill was not welcoming or personable AT ALL!! I went to the dealership twice, spending a significant amount of time each day since I was purchasing a vehicle. Both days, Bill was there and was either behind the desk or leaning on the desk never greeting customers. Knowing that there was a sale and that I was buying a vehicle, he never once came by and shook my hand and saw how everything was going. His tactic was to try and be as intimidating as possible.

Long story short.... If you choose to buy a vehicle at this location make sure you know your information before going because if you don't they will try and take advantage of you. The only 2 sales people that I would use and recommend are Valdez and Joe. All I can say is good luck at this location, it seems they need to do some house cleaning with some of their employees.