Raed

Review of Al Marwa Rayhaan by Rotana

I booked almost 4 years ago in this hotel and the ...

I booked almost 4 years ago in this hotel and the room was wonderful, the furniture is clean, and I booked it again on 01/21/2018 and unfortunately it was a very bad experience for the farthest degree of the hotel, its level has declined in stages, the room is not clean and you do not feel that you are in a 5-star hotel, but rather a 3-star hotel Some tiles are broken and make sounds when walking on it the beds are very bad
The glass is not clean. The bathroom is worn out and has several patches. Choosing cuvina water in the rooms I think is not a good option and indicates that the hotel is looking for savings without concern for quality

The sound of the living sanctuary from the room's speakers is very bad and interrupted
Poor room isolation means you can hear clearly what is next to you

Staff is good

Breakfast is okay, even though I prefer a Fairmont and Laffa breakfast compared to the original
Conclusion:
Whoever intends to book in it, I advise him to back down. There are other options available that are better than this hotel, which is not keen on regular maintenance of rooms
And with more options, I hope the hotel management will pay attention