Rachel B.

Review of Sheraton Meadowlands

I've never been so disappointed and angry with a h...

I've never been so disappointed and angry with a hotel before. The place needs to be renovated and cleaned from stem to stern. The staff while nice, did nothing to really alleviate the issues we had. They put us in 3 different units before we fohhnd one with everything working. We also found out that there's a $200+ ticket for walking off the hotel premises because there's no sidewalk!

Here is the quick run down
- be wary of broken appliances. The A/C was not working in the first unit they put us in.

Cleanliness leaves much to be desired
- the couch looked like it had not been cleaned. It's leather for crying out loud wipe it down so it doesn't look like there's sex droppings all over it.
- the cupboards and surfaces were sticky and dirty.

-we were told repeatedly that this hotel was across the street from a shopping area. What a big fat lie! We couldn't even walk away from the hotel except to go to the Hilton behind this hotel. There is also no transit.

We checked out within 3 hours (over an hour of which was spent looking for a functional room). And they couldn't even bother to give us a full refund. We were charged for a full night and were told to call customer relations to get the rest refunded.