I stayed at this location for a work function. The...

I stayed at this location for a work function. The room was reserved and payed for online, as my organization does at all Marriotts s across the country. However, upon checking out I learned that the card I presented (for incidentals as explained by staff) was charged for the 3 night stay. The staff did absolutely nothing to address the situation and was rather smug about the whole thing. My organization chose Marriott as a partner for convenience, for our staff. Some might find this review unwarranted. However, I had a discussion with the staff upon check in regarding this possible situation and was told very clearly that the room was in fact paid for and the card was just for any incidentals during my stay. This situation has completely changed my view of Marriott and I will not be using them moving forward. Such a disappointment!!!