My wife was rear-ending back in March of 2018 by o...

My wife was rear-ending back in March of 2018 by one of their clients and although they cut us $200 a check to fix the car but they won't return our calls to pay for the $4,000 ER visit. We weren't worried about the car but more so that she was, and fortunately still is, pregnant when she was hit. Their employee assigned to our claim is always out of the office during her "work" hours. Pray you don't have to deal with this insurance company but if you do, make sure you file a police report.

Update 06/07/19: After leaving a Google review, ACCC contacted me and started working with me. They asked for documents ie. itemized doctor bill, which I sent to them months ago, but they haven't contacted me since. They still don't answer their phones or return messages so don't miss their call if they do perhaps call you.