Tiana Lefmann

Review of Irvine BMW

I d been in contact with Pieter at Irvine BMW for ...

I d been in contact with Pieter at Irvine BMW for the past serval months as I was looking to get out of my i3 lease because I couldn t stand that car. I spoke with Pieter in person 8 months before the end of my lease and he mentioned I could roll over my old lease into a new lease with BMW and they d pay 3 of the 6 months I had remaining and the other 3 months would go into my new lease. Great! However he offered me vehicles I wasn t interested in and I told him I d wait till the end of my lease of the i3 and go find another car that I was interested. I received an email from BMW Friday about President s Day sales on the X1 and I do like this car so I emailed Pieter and we figured out a time for me to come in to find out if we could work something out between my old lease and this potential new lease. Needless to say, he was able to work out a payment that was close to my i3 payment I d had originally (cause I really didn t want to pay more monthly). I now realize there was no mention of BMW taking a couple of my monthly payments which was discussed. I thought there was some sort of loyalty with staying with BMW? On the positive side, Pieter and Fred were both very friendly and helpful. Great about moving the process along as quickly as possible to get me out the door in my new car! Which I do love by the way! But I will think twice before going into another lease with BMW.