S

Shelbi Carpenter

4 years ago

We were rushed and clearly unwanted guest. Super w...

We were rushed and clearly unwanted guest. Super weird and uncomfortable experience. Made a reservation for five people, just for drinks, because we had tried to get in a couple days before but they had no table.
Our server told us at the very beginning the kitchen was closing soon, so we needed to order quickly. We told him that was fine we just wanted a couple drinks no food. He checks his phone (did this after talking to us almost every time) doesn't take our drink order, and then leaves. We sat there until his manager saw us.

Later he comes back and told us they were technically closed so I asked "just the kitchen right? Or the bar too" and he just say "we could get you some drinks" . That answer didn't tell me if the kitchen was closed like he has said several times before or if they were fully closed the restaurant bar included.

And then his manager came over and they both kinda flanked us at the table, I felt very uncomfortable, and his manager reiterated that the kitchen was closing and we needed to put our food order in. So basically our server went and told him, we weren't ordering and brought him over, after we had already told our server several we did not want food. We told the manager we did not want food, and he was fine with this and left, but the server was still there and asked "so are you getting food?" I honestly don't know how many times we told him we didn't want food just drinks.

I don't know why he wasn't actually listening to us. It was very clear he wanted us to leave. We literally had one drink were there for 30ish minutes, not even an hour. Two people in our group were late and felt so uncomfortable they didn't even want to finish their drinks they just wanted to leave.

The server did make us check out early because he had to go on break, and that if we wanted more it would be under a different server. This is fine everyone needs a break and we didn't care about switching servers. However if he could do that why was he acting like we were keeping him? And why was he not listening to us/ask if we wanted food, if he was ready to leave no food would be easier and quicker for him? Also why allow reservation 30 minutes before closing? The drinks were good and we just wanted to sit and relax

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