Review of Lights4fun

3 years ago

Update:

Update:
To be fair, Lights4Fun resolved my problem with an bridging connector and a replacement extension cable in the 3 days between xmas day and new year.

So for that swift resolution to my issues, they are to be congratulated.

Hopefully website ordering can be tweaked slightly to highlight the change in connector, when a customer has previously ordered lights with the old connector type, and is ordering a set of lights with the new connection type.

Original
I just bought 50 * 3 connectable lights, which I proceeded to connect into the previous connectable lights. It appears that the connector has changed, which means the old purchases and new don't connect.

Considering these lights are a long term investment (They are not cheap), the change of the connection is a major problem for me, and will result in returning the new lights, which is going to take up my time.

I honestly cannot fathom why light4fun changed the connector function, unless it is a quest for cash, knowing how infuriating it was going to be.

Also the extension cable I purchased, had a damaged end (Looks like a very heavy weight had been applied to deform the connection). So all in all this has really left very nasty taste in the mouth, and makes me question my recommendation of this company to friends.

However the actual connectable light products have been very solid up until now.

This change of connection is a big issue for me.