Donna Tattle

Review of Verizon

I did not appreciate being lied to by Nigeria, my ...

I did not appreciate being lied to by Nigeria, my sales consultant. She told me that the $9 device protection plan I have had for years did NOT cover screen breakage and that I had to upgrade to a $13 coverage plan to cover screen breakage.

I verified with Verizon. CS that this was a total lie.

Simply unacceptable tactics to upsell. Beware.