I would have given them 0 stars, but wanted everyo...

I would have given them 0 stars, but wanted everyone to know that the PT staff there is excellent. As for the so called "nursing" staff, they never leave the post behind the desk, have conversations, put on makeup and type on the Computers. Ignore you when you are standing out in the hall wondering why no one has answered my 96 year old Fathers page for 45 minutes. He could have been lying on the floor and no one seemed to care. Would like to thank Angie and Helen however, the nurses aids that are the exceptions. Also, they have no communication with the families regarding updates on their care and PT. The "social case worker" that I finally was able to reach told me "well it goes both ways, you can call us"....believe me...I tried. When he was previously at Bath Creek, they called every other day with an update and called 1 meeting per week to discuss progress and problems. I would not recommend Copley Heath Center for these reasons and more, they have patients that desperately need their attention but do not seem to care.