I actually purchased my vehicles here 2 years ago,...

I actually purchased my vehicles here 2 years ago, but just now leaving a review as I originally let the terrible experience slide. I m now needing paperwork for an insurance claim on my car, and they can t get back with me.. per usual. So here s the review. You earned it.

I walked in to buy 2 brand new vehicles the same day. Really didn t even need to drive them as I already knew what I was buying. But drove the car around the block just for fun. This is where it all went down hill..

Little feedback, I m someone that buys a new vehicle every 6 months. 800+ credit score. (Most dealerships would value customer retention on someone like myself.. but here we are..)

They played the typical number games. Finally settled on a price that was still somewhat over priced compared to other more loaded models nearby, but I was tired of negotiating. (Had just moved to Atlanta, they had both vehicles I wanted, and just wanted to get the process done.. my fault).

They hit me with 6% interest on one, 7% on the other... WITH 812 CREDIT SCORE?? Haha... highest I ve paid since I ve started buying cars.. this is what s known as dealership kickbacks. Finance approves you for let s say 4%. But they put 7% to get the difference. They need all the percent they can t get as this dealership is a joke.

THEN, while doing paperwork the numbers didn t add up. They did a terrible job explaining it. Rather rushed/forced the process and just said the final number isn t on here, but it is what we agreed on . How can that be? The final price isn t right.. Which finally was explained later when I got him to read the documents. They added 3,500 extended warranty to both vehicles WITHOUT my consent. So that was another 7k added to the total bill. So again.. another trip or 2 or 3 back down there to do paperwork, again.

-One vehicle had roughly 3500-6k miles on it, can t remember which.. assuming demo? But was sold to me as new .
-The back bumper was damaged (finally got repainted after coming back down there like 4 times after purchase).
-Dent inside the door jam (never fixed).
-Bluetooth didn t work (apparently no microphone in the car?)
-The wheels vibrates at any speed over 50mph. (Had custom wheels and they didn t put the centering rings on) so after going back and forth several times they ordered a new set. (because they didn t know what was wrong). Ripped a tire putting them on, so had to wait on a new tire... & still vibrated. Back we go again, finally they sent it somewhere else cause they couldn t manage to fix it themselves. Outside shop got it fixed.

So I think I did a total of 9 trips back down here for paper work/car issues/to talk to someone cause they can t answer the phone.. and it s a 45 minute drive one way to get here.

Now.. I m needing an invoice from my car I purchased from them, for an insurance claim and they can t seem to get back with me.. whats new right?

This place is nothing short of a joke. How they ve been in business this long.. or maintained 4.1 stars is beyond me. There has been like 10 1 star reviews in the last 2 months alone.. GREAT BUSINESS. THUMBS UP.

Will not be back. Will not refer anyone. Don t try to reach out to me. This place has had plenty of chances to impress me, as you can see.. not impressed.