Michelle Bernhart

Review of World Toyota

I first met World Toyota service advisor Haley Cam...

I first met World Toyota service advisor Haley Campione when she helped me resolve a frustrating wheel bearings issue on my RAV4. It was a protracted and somewhat annoying experience for me until Haley was assigned as my service advisor. What a breath of fresh air! Immediately, her expertise and her warm personality set me at ease. I knew I was in good hands. During that experience and since then in a subsequent service visit, Haley has demonstrated herself to be unfailingly knowledgeable, professional, friendly, and above all, extremely sharp.

Haley manages to make what is normally a necessary evil getting my car repaired or serviced a pleasant experience. She answers my questions knowledgeably and patiently, helps me determine what service I should do immediately and what can wait until next time, and gets me in and out of your service department in a timely fashion. I ve also never seen anyone multi-task the way Haley can, juggling multiple customer needs while interacting with mechanics who pop in her office unannounced. Honestly, it s amazing to watch her in action.

With no disrespect to all the other service advisors I ve worked with at World Toyota since early 2012, I can confidently say Haley Campione is far and away the best I ve encountered. With Haley on the team, I ll be a World Toyota service customer for a long time.