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This hotel is in a great location right next to th...

This hotel is in a great location right next to the casino and directly on the beach. The bathrooms could use some upgrading but for the most part the rooms are clean. Why three stars? Because the staff members here are horrible absolutely horrible. We encountered 5 different front desk clerks all were RUDE and not helpful AT ALL you'd think traveling to another country the staff would be helpful and friendly if you want a pleasant stay without being nickeled and dined every step of the way do not stay here. We arrived at 10am we previously emailed the property asking for a early check in when we walk in the lady instantly says no you can't check in after flying for 12 hours all we wanted was to relax well that wasn't possible. I ask to speak to the manager he comes out with a attitude of course and says your room will be ready in 30mins.. wide eyes.. why couldn't the lady just assist in the first place. The hotel owners should really consider hiring new staff members for their establishment the best staff were the cleaning crew.

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