DON't DO IT... RIP OFF, RUDE, UNPROFESSIONAL!!! W...

DON't DO IT... RIP OFF, RUDE, UNPROFESSIONAL!!! Will never do this again.. Signed up and had to reschedule the date. No, biggie. Well they sent us to another location that was for a different setting than whatever paid for. Assuring me that the new location is exactly the same.. Wrong!! So after waiting for 2 hrs after our appt time mind you, we arrived 45 min early as well.. We were then informed that they could not take our pictures at this location. So we were rescheduled for another location and another day. Finally we were able to take the pictures, and we're told that we would receive a reminder in the mail of the date and time for pick up. Well that never happend.. The day of pick my daughter had gotten very sick and had to be rushed to the hospital. I called the number I had to infront them of my emergency and that I couldn't make it there, but no answer. I left a message, sent a text and called again. With no one returning my calls. I thought I lost the picture and the money. I was wrong again. Finally, a month later someone called to let me know me that out picture was ready and they would ship it to us, the catch, for a $9.00 fee at our expense. I was told that if I wanted to chose our pictures and not have a shipping fee, then I should have been there on our pick up date. Well I apologize my child was ill.. Lol.. This place is a joke. And so rude..