David Sawatzky

Review of Cheyenne Mountain Resort

Everything was very nice the rooms n service was g...

Everything was very nice the rooms n service was good the restaurants and pools the only reason I gave it 3 stars was because the booking agent was very rude n just cancelled everything because I was two months away from being 21 and we called ahead to see if that would be a problem and we were told it wouldn't be a problem she didn't listen and didn't care so we left n came back talked to a different lady n right away she talk to Steve n he just told us we wouldn't be able to get alcohol but other then that everything else would be normal except we didn't get the king room we wanted sense the rude lady just canceled the room don't have her name but even after Steve explained everything she asked if our card would even be able to pay the amount just straight up mean don't know why she works there everyone else was very helpful and nice but it was pur honeymoon and that lady really ruined the first day for us