4 years ago

Danet Leyba- Went above and beyond to assist me. I...

Danet Leyba- Went above and beyond to assist me. I drove four hours to pick up my Jeep Cherokee and contacted Danet to send me pictures of the used Jeep and to conduct a walk around of the vehicle with notes on any damage that existed. Danet was very transparent throughout the whole process and was very upfront. Danet also made the communication process easy by responding with text messages to questions which in present day is the streamlined form of communication. Placed a deposit on the vehicle so that it would be pulled off the lot and held for me. Danet made the process streamlined and very pleasurable. Danet gave us space to ensure we made the right decision and also had the vehicle reconditioned again and spruced up to our expectations. She not once hesitated to go the extra mile to earn our business.

Chris Allan- Went above and beyond for me, he looked into the pricing for the warranty I purchased. He shared his past experience with the warranty, his knowledge and his recommendation. He also took additional time to ensure my financing needs and requests were fulfilled. Chris went above and beyond to welcome us to the McLarty family by obtaining Jeep hats for the both of us and we even had a guy in the building give us a voucher for a free dinner after inquiring about places to eat. Chris really sealed the deal with the time and effort and again transparency with conversations we had. Chris is the finance director but went out of his way to assist us when it wasn't his exact job requirement as a director to do so. He ensured we were comfortable while waiting to get into the fiance office to fill paperwork out and ensured the process moved very smoothly.

It's not everyday you hear of a dealership offering the best prices, the best customer service and a deal you feel happy with when walking away. This dealership has the most competitive prices within a 500-mile radius. Will be returning down the road to make another purchase due to the experience. They fight to get you the best APR rate on your vehicle purchase and inform you of every step in the process.

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