Having read from all bad reviews for ACCC, i admit...

Having read from all bad reviews for ACCC, i admit that i was kind of nervous at first. However, i honestly believe that it's my responsibility to share my little story and why i gave ACCC Five stars.

I had my very first time "accident" in my life. Luckily, it was not my fault, but a young ACCC customer accidentally hit my car from the back : broken tail-lights, dent bumper, dent trunk lid. He didn't file a claim, so i guess i had to file a claim with ACCC.

I contacted ACCC & a very nice woman named Sylvia Lira was in charge. After explaining the situation, she noted down every information, she said one adjuster would come at my place & did the damage estimate. Two days later, a very nice man named Miguel Lopez showed up & took pictures of damage. One day later, Sylvia confirmed that the claim had been approved & i should get my check in 3-5 days. Few days later, i got the check. The whole process took around 10 days.

Maybe I was super lucky. But still, ACCC + Sylvia Lyra + Miguel Lopez really deserve 5 Stars.