Marie Claude

Marie Claude
Three weeks ago
Very well located hotel just minutes from Times Square, Broadway, subway. Took two rooms for four: had to fight to get the window closed in the children's room, which overlooked the street and the bus station, as a result, they had to buy earplugs to be able to sleep. Ours overlooked the garbage room but we didn't have the street noise and the nightly announcements of bus departures. Very rough cleaning in both rooms: dusty lampshades, hair in the bathroom that has never been vacuumed. The rooms are a bit dated, closet a bit small. Three small elevators for 42 floors, which could give long waits at breakfast time. Breakfast very sad, not very good, spread over 3 rooms forcing us to move from one room to another because, for example, hot milk in one room but not in the other. In addition, the breakfast staff were not always very friendly unlike the reception staff who greeted us very kindly as well as the porter and the person who booked the shuttle to the airport which turned out to be very effective.
We were therefore very disappointed with the reviews we had read.