My wife and I have been in better Hiltons, bathroo...

My wife and I have been in better Hiltons, bathroom shows it is oooooold, and the toilet is one of those very low and old. My wife wanted some tea so we went to the Starbucks on 1st floor, and was told no more tea because it was 10:55 pm and they close at 11 pm, my wife said just give me hot water and one of those tea bags, she was told no.