Dawn Tucek

Review of Menards, Inc

Manager, Mike Humphrey. Store Manager, at 3101 Sou...

Manager, Mike Humphrey. Store Manager, at 3101 South Oakes Road in Sturtevant, Wisconsin, needs to take a course in customer service and leadership service. I was upset that the 12 timbers I purchased were warped. I expressed my dissatisfied and yelled while at times using foul language. Instead of offering a credit or calling a different store and making the order satisfactory. He didn't disfuse the situation but offered excuses. Then proceeded to yell at me and tell me to get off get out of his store. I will NEVER purchase anything at Menards again. I will also ensure his manager is aware of his rude behavior and lack of empathy to correct Menards error.