My service tech was great and took his time to exp...

My service tech was great and took his time to explain everything that was going to be done and again afterwards about what was done. I ve been coming to this dealership for approximately 5 years and they ve always been very nice, professional, and courteous.

On this trip to the service department I learned that they are under new management and unfortunately they were not as accommodating and courteous as previous management. Unfortunately I forgot my coupon at home and didn t want to go back and be late for my appointment. It was 15% off $100 service (my service was $439). When I explained that I forgot it (totally my fault) I was told that the new management was very strict and they could not honor it or accommodate me. If having that paper coupon is so important I would like to suggest emailing coupons to customers which is more convenient and easily accessible.