By far the worst customer service in the entire in...

By far the worst customer service in the entire industry! Would give 0 starts if possible....bought a dishwasher and right out of the box it wasn't working (clearly a lemon). I had to wait (as per LG's policies) for 3 service visits to my house before they would even look at replacing the unit, even the service department could tell after the first visit that the washer was broken and suggested replacement .After nearly 6 months and several hours of speaking to customer service I was no further along .LG finally agreed to replace the broken unit- but said I had to wait until they had new stock arrive from Mexico .After waiting nearly 2 months (they told me it would take no more than one month), they gave me another option to buy a replacement instead (funny stores were fully stocked with my washer, but LG refused to transfer one, as they truly only care about servicing the retailers and not end consumers) .Long story short- 8 months after original purchase- and 3 months after filling out the paperwork for a "refund" I'm still awaiting for "VP" to approve the refund- whats even more frustrating is LG's service company picked up my "broken" washer over a month ago, and still say they haven't received confirmation from the "warehouse" that it is sitting there- meaning they are further delaying the refund until they receive a "confirmation" .LG has no interest in its consumers once they have your money- there is no way to speak to a decision maker, and judging by the other comments on this page- this seems to be common practice for their company .Buyers beware- spend your money elsewhere!