We had in house First Aid at work training, one da...

We had in house First Aid at work training, one day course for all the staff team including the bosses!
Our instructor turned what could be a sensitive and quite emotional day in a 'tissue needing' experience. He added his own personal experiences with some one liner jokes, which kept us all amused, and crying! But still a place where we all learnt First Aid Skills. We would highly recommend him to anyone.
Hand books on the day would have been useful and still not received and would be good for referencing back to.
Thank you.