J

John Koenig

4 years ago

I stopped to look at a Charger up close and was gr...

I stopped to look at a Charger up close and was greeted by the New Car Sales Manager, Ray Horne. Ray talked to me, not at me, about what I wanted. After spending the time to kick the tires I went home. I called back the next day and told my new friend Ray what features I wanted in a Charger. Over the course of the next week we exchanged phone calls but I was never asked to settle for more or less than the features I wanted in a car. The car with what I wanted came in and Ray called me, I drove it and purchased it the next day no pressure at all. Everyone was friendly and I got a fair price for my trade. So far I couldn't be happier, I thought. Then I met Finance Manager Brent Drake. I had been prepared to buy so I had secured financing from 2 outside sources, both with really good rates. I came prepared, because in past experience with the "Finance Manager" at other dealerships I was always beat to death to use their sources. I told Brent I was set and ready to wrap it up. He complied and I started looking over the documents that would need to be signed to complete the transaction. It had been so easy I was forced ask about rate options. Brent ultimately got me a much better financing deal and meticulously covered my service contract options, I never felt the least amount of pressure and my buying experience was the best ever. I thank both of these individuals for their commitment to professionalism.

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