I almost never leave reviews, but I have reached m...

I almost never leave reviews, but I have reached my limit with this company & their third party company Standard Appliances. Please reconconsider before buying ANY LG product. Not only are their products horrible but their "customer service" is even worse. My fridge is 5 years old and has unfortunately broken down. I like any person called LG and they advised an "outside" company who they use had to look at the problem. The technician from this Standard Appliance company came within a couple of days and diagnosed the fridge as "unrepairable due to a leak" The gentleman advised me it was $168 for his time and will take 3 DAYS to properly put a report together to LG and I would be contacted once they came up with an agreement. For 3 WEEKS I was going back and forth between Standard Appliances and LG as no report was being done and nothing was being dealt with. LG would simply always say they are waiting for a report and said I had to try and get it from standard. After 3 weeks the report was finally sent however technician did not take pictures resulting in having to come back. Once that was done the technician told me himself pictures would be sent the same day and everything should proceed as normal. A few days go by and nothing. I contacted LG once again and they said they recieved a report stating the fridge is "repairable"!! I contacted Standard Appliances and he said he did a more "indepth analysis" and saw it was repairable. He then said he could fix it for $1200. I advised I did not want him to touch anything. He then tried to negogiate price to $800. At this point I have almost lost my mind. I contact LG and they adivised will see based on "repairable" parts if they can get it covered under warranty. I followed up with them today for them to tell me the technician sent his report that someone had "tampered" with our fridge therefor no longer leaving in the hands of LG nor Standard appliance. If this is not the biggest run around and scam, I don't know what is. LG may be "cheaper" but in the end they will get your money somehow.