Richard Seapy

Review of Irvine BMW

I am on my 4th BMW. 1st BMW I have bought from Ir...

I am on my 4th BMW. 1st BMW I have bought from Irvine.

Very disappointed in the service department. I called because a fluid light came on. The receptionist told me that that I could buy coolant from the parts department and put it in myself but they would not service my car. I was totally astounded that ANY BMW Service Department would refuse to work on a car in when the car was telling me "do not operate this car and take it to a dealer now".

At any rate, I took it back to Sterling in Newport Beach (which has always been great). They took the car in, topped it off, and washed it for me. I was out of there in 20 minutes. I will be avoiding Irvine BMW in the future.