I was so disappointed in this resort. I was so exc...

I was so disappointed in this resort. I was so excited to book this resort for my wedding night and turns out I was extremely disappointed instead. When we checked in, the man at the front desk didn't seem to happy, was kind of rude.. gave us a map and directed us in the complete opposite direction of where we were supposed to go. Mind you, in my wedding dress.. that was fun. Continue to walk around this place 5 times to find where we really needed to be. Find our room. We walk in, handicapped room. Obviously it was our wedding night, I called them and told them this when I booked in advance, and we still got this room, when neither me nor my husband is handicapped! The second night, we mentioned something to them around 9 pm when we got back from doing everything we needed to do the day after the wedding. They put us in a nice room, which is what we originally booked. But we were checking out that next day at 11, so it really didn't matter. Wasn't the least bit apologetic. I tried calling and speaking with someone there, left multiple messages; still have not received a phone call back. Funny how the manager is always 'is in a meeting' or 'is leaving at this time' the 15 times we have called over the course of a month! Not to mention, all at different times! Ugh it's so frustrating. I only get one wedding night :( I'm so sorry, would not recommend the least bit.