Stayed there last night. 1 night only. Checked in ...

Stayed there last night. 1 night only. Checked in late, changed clothes and went out for a late dinner. When we got back to room it was cold but also very late.We cranked the heat to 85. I didnt want to switch rooms so I didnt call front desk. When I got up this am their was ice and frost on the inside of the glass door. We woke up late and were in a rush to check out and be on our way. I just called the Hotel and spoke with Ian the manager. He advised me since I've left the property he cant do anything to help. I asked for a discount or refund and he said No. He told me to call Expedia and they might give me some kind of credit but the most he MIGHT give me is 10%.... for a room that cost almost 200$ a night. Are you joking? He acted like me asking for a refund or anything was a joke. And please note, He offered nothing, but a "you should have told me before you left the property". What does me being "on" property matter??? I am a customer that was very dissatisfied with the service you offer???? What did I do wrong but not want to switch rooms at 1 am ?? And check out and rush to my doctors apt because I woke up late. Smh.... never again !