Onnalee Kusiar

Review of Hyatt Regency Vancouver

911 had to be called to bring in equipment to get ...

911 had to be called to bring in equipment to get us out of an elevator. When pleading with the emergency operator of the hotel we were told they are working on it and did not once do a well being chk on us while stuck and had to call ourselves a second time to get an update that didn't ease any of the stress.
I do have a video of the event but do not want to share at this point as I know I will be staying at this hotel for future business and do not want to be black listed.