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Zachary Batte

4 years ago

Called for an appointment, 10 people in queue ahea...

Called for an appointment, 10 people in queue ahead of me. Waited on hold for an hour and 20 minutes before it said no one was available to answer (guess they went to lunch) and I would get a call back. It's 2018, how is this a thing still? At the very least offer the call back at the beginning.

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