Bad experience so far , never had a situation like...

Bad experience so far , never had a situation like this in my years of driving. One of yalls insurers was coming out of a private driveway into the street and wasn t paying attention and kept going while I was going straight and crashed. I made a claim and have check on an update on it and y all keep giving me the run around. I ll be looking forward to a lawsuit because it s not justice I have the police report everything I need and still getting nowhere with y all.