Lindsey Stewart

Review of The Indianapolis Star

CALLED AND CANCELED A MONTH AGO AND THEY STILL CHA...

CALLED AND CANCELED A MONTH AGO AND THEY STILL CHARGED MY ACCOUNT THE NEXT MONTH AFTER IT WAS SUPPOSE TO BE CANCELED. CALLED TO SPEAK WITH A REPRESENTATIVE AND SHE TOLD ME THAT I NEVER SPOKE TO SOMEONE THE MONTH BEFORE AND I TOLD HER I SPOKE WITH A INDY STAR REPRESENTATIVE ONLINE AND GOT ASSURED MY ACCOUNT WAS CLOSED ON THAT DAY, THEN SHE GOES ON TO TELL ME YOU CANT DO IT ONLINE WHEN OBVIOUSLY YOU CAN THEN SHE PROCEEDED TO TELL ME I NEED TO CONTACT MY BANK FOR A REFUND, AFTER ASKING THIS LADY 5 TIMES TO PUT ME THROUGH TO A MANAGER SHE FINALLY TRANSFERS ME TO A SUPERVISOR AND SHE APOLOGIZED AND TOLD ME I WOULD RECEIVE A REFUND! ITS RIDICULOUS FOR SOMEONE TO TELL ME I DIDN'T CONTACT THEM WHEN I KNOW WHAT I DID AND WHEN IT WAS SUPPOSE TO ORIGINALLY BE CANCELED AND ITS RIDICULOUS THAT YOU HAVE TO ASK AN EMPLOYEE 5 TIMES FOR A MANAGER BEFORE THEY PUT YOU THROUGH.
I WILL NEVER PURCHASE THIS NEWSPAPER EVER AGAIN!!!!