Agency wasted our time. We went through the proces...

Agency wasted our time. We went through the process of scheduling a viewing and applying for a rental property, only to learn that the owner doesn't like cats. WE HAVE CATS and disclosed this upfront. Why did they schedule a viewing and accept our applications? Their picky owner also did not like that we were applying for his property that was so much more expensive than the current rental we've lived in for years. Yeah, that happens when the current owners of your rental like you so much and want you to stay that they never raise the rent. We have ample income and know we qualified. I don't think the Re/Max realtor advocated for us - not our excellent rental, job history, or income. Realtors are blowing up our phone trying to lease to us. Agency needs to be more organized, prepared, and communicate better. Most importantly, RESPECT YOUR CUSTOMERS' TIME.