Jowanda Collins Review of Costanoa Lodge and Camp
I've been coming here for over a decade. I love th...
I've been coming here for over a decade. I love this place. It's nestled in the coastal mountains with charming strolls and easy hiking trails all around you. The coast is within sight with perfect dunes. But I'm saddened to say that the facility is slipping on quality and customer service. The Lodge rooms are getting a bit worn with thin, uncomfortable pillows and meger amenities including no AC. The facilities (which include shared restrooms for cabin and tent occupants) are not monitored enough so all sorts of characters use them. On our visit last week, my young daughter and I were accompanied in the hot tub by three different people in their underwear-on separate occassions. Two of the individuals reported they weren't staying on site but came for the hot tub (which is supposed to be accessible only with room keys). Curious, why so much planning yet so little (and such thin) clothing! Staff did not intervene even in the most awkward of situations. So, although there is a playground and beautiful surroundings, the outdoor restrooms and hot tub may not always be child friendly.
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