Erste Card Club

One thing: horror. My mom, 70 years old, closed her account at the bank two years ago, but the bank still paid her annual fee regularly. When we understood what we were talking about, we filed in writing and personally going to the filing office with a confirmation of the closed account of 2016. The mistake was acknowledged by the branch after 2 weeks, however money has still not been returned. Oral complaint never had a continuation, while it was through e-mail. From the 70th anniversary Erste Bank expects IT literacy and the possession of a scanner to process the complaints.