Anonymous

Review of Ken Garff / Utah Blaze

Unsure why this company has good reviews, but plea...

Unsure why this company has good reviews, but please do not buy a vehicle from this place. As a hardworking single mother I wanted to buy a reliable, nice, and spacious vehicle for my children and I. I was sold this "brand new" vehicle at a "great price". I wish I would have done a little further research because the vehicle they sold me would have been valued almost $10,000 less! So unethical and inconsiderate. With that being said with an expensive purchase, you assume to get the best service to your new vehicle. I have a "brand new" car with no trunk button, no floor mats, fluid lights already coming on, stickers they never removed, no upgrades to anything, and the engine sounds horrible! This is the best part of the entire purchase.... This "brand new" car that I purchased for wayyyy too much money was actually previously leased by someone else! No worries they left a pink slip in the vehicle with all of her information. So before you think about buying a vehicle... If you would like to be lied to, sit for hours ( a tactic to get you so tired you just sign papers), and end up with an awful mediocre vehicle that you pay a ridiculous amount for... Then I would reccomend. Otherwise PLEASE go somewhere else! Trust me! I'm not a car salesman!
******Update********
Called to have service and they had all of my information in the system wrong. I'm sure purposely entered incorrectly to avoid having me survey!!
Might want to look into having vehicle owners enter their own information
******* An even better update********
After several complaints my "engine malfunction" light came on. I am getting less than 15 miles to the gallon, and had a rental car for two weeks. Just picked up my vehicle and it still runs horribly. Absolutely terrified to be driving this.
Please, purchase ANYWHERE ELSE.
*********Have had the vehicle for a little over a year and I'm going to have more work*******
This is a nightmare. Please do NOT buy from this unethical organization!!

AND IN RESPONSE TO YOUR REPLY.... I would like to hear how YOU can make the situation better! I would like to hear how YOU are going to find a solution! Not some auto e-mail system. How are you going to come up with a solution?
Waiting......