Crista Shirley

Review of Landers McLarty Chrysler Dodge...

This may just be the absolute worst experience I'v...

This may just be the absolute worst experience I've EVER had with a dealership and trust me this ain't my first rodeo!! I just tried to purchase a vehicle through their "special financing" program and for those of us who've experienced great financial difficulty lately this SEEMED like a wonderful program. When I got there, the person I'd been talking to and making arrangements with for an entire week couldn't even locate my paperwork...after a short, unfriendly greeting prior to that in which I never even received a business card. Then, the "approved" financing that I'd been assured was handled prior to arrival (as I had to hitch a ride FROM OUT OF TOWN......ON MY LUNCH BREAK), still had not been completed as I stood there in disgust. I was told I could just "come back some other time" after I had repeatedly told Dwayne Bush, my representative, about this special ride arrangement I had. I was told this along with being told that "people like me had to just take whatever they could get". Then, I called at 10am the morning of the day on which I'd made my 12noon appt. (yes I absolutely had made an appt folks, yet still nothing was ready) to make sure there was an inventory of vehicles in my budget range and was assured "oh yeah, come on". When I got there, not only were there ZERO vehicles in my budget range, but he hadn't even looked to see if there was anything close to it. What he did show me at almost DOUBLE my budget was a filthy wreck with rock hard french fries in the floorboard. SAVE YOURSELVES THE TIME, GRIEF, HUMILITATION, AND OUTRAGE OF VISITING THIS DEALERSHIP!!!!!!!