Andrea Tyler Review of Jim Ellis Chevrolet
I had my car totaled a few weeks ago and I think b...
I had my car totaled a few weeks ago and I think between the doctors and insurance, it was actually the car buying experience I was looking forward to the least. After a few bad experiences at other dealers, we went to Jim Ellis, but were already pretty much ready to call it a day.
My husband had spoken to Maurice briefly on the phone, and were paired with Mike when we went in. Mike was exactly the kind of salesman you actually want to deal with. We told him the type of car we were interested in (and already knew we could afford), he checked their stock quickly and drove us out to the lot where they were. There was one in the style we wanted and in a color that was acceptable. He let us sit in it and drive a little (we didn't need or want a full test drive, since we had driven the same model car a few times that day already).
He took us back to the office, ran numbers in the computer for varied discounts we were eligible for (educator, GM family, etc). His manager actually was willing to honor a price that we were quoted at another, less enjoyable, dealership and offered to hold the car we were interested in for a few days since we were still waiting on insurance money to clear.
Although we did not purchase a vehicle that day, Mike was the only salesperson who listened to our needs, respected our budget, and treated us like people instead of just another sale.
Comments: