The flight to Hong Kong was not terrible, the flig...

The flight to Hong Kong was not terrible, the flight back (HX 068) was worse. Both lacked the level of service from American carriers. The plane was terribly warm and there are no individual vents to be able to control your seat temperature. On top of that, I felt dehydrated getting out of the plane, And drinks to include water were non existent. Most airlines will at last give you the entire can of whatever to drink, you get 3/4 of a glass per serving. Both ways lacked the opportunity for alcohol.

The food was decent, but they feed you a hour after take off and a hour before arrival. Nothing in between. It took forever for the stewardesses to pick up the trays and I must have been dozing when they did come by as my tray was still there and I was scrambling to get rid of it when we were about to land.

Booking had its challenges too. Because they did not seat my wife and I together on the flight there, I had to pay extra for economy plus. In most airlines, economy plus means extra leg room and biz class food /drinks, HK air only gives you the e xtra leg room. On the return, I wanted the economy plus because I hyper extended my knee on vacation and was in terrible pain needing some extra room to stretch my legs. While they did have the seats, because I did not coordinate this via their call center, The attendant in the airport could not do it. They would sell me a upgrade to buisiness class for HK $7000 (approx $1000 USD) however that I declined.

On the return I asked the attendant checking us in in HK if we would have to pick up our bags to clear customs at LAX or if our bags would go through to Dallas, he told us they would go through to Dallas. Now, I get to spend the day driving from OKC to Dallas and back to get our 3 bags. Oh joy. At no time were we able to check in online either that is frustrating.

The flight attendants were pleasant, but again, not always there.

The carrier they used for our domestic flights however was exceptional, Alaska
Airlines.

This is my first and last Hong Kong air flight, and I recommend to those reading to look beyond the savings of the flight. 13 hours is a long way for mediocre service.