Red Allan

Review of Hostelling International New Y...

Generally a poor experience.

Generally a poor experience.

I'm a wheelchair user and they put me on the top bunk. When I highlighted the obvious issue with that, they moved me. To a bunk that was already occupied. Finally they put me in a bunk that wasn't occupied and that I could physically get into, unfortunately the room was almost as far as possible from an accessible bathroom (seriously, there were only 2 rooms further away). The person assisting me found the whole situation very funny.

There was no wifi in the room, meaning if I wanted to contact my family, I had to do so sitting in the corridor.

The lift was temperamental at best, taking several minutes to reach certain floors, meaning I was at times stranded. Sunken patio, whilst lovely to look at isn't wheelchair accessible.

It seemed clean enough, although one of the rooms I was put in did smell like a mixture of banana and vomit.

Three stars because the rooms weren't dirty.