JoHn Ghaly

Review of Moevenpick Hotels & Resorts

While it was nice of them to let us check in early...

While it was nice of them to let us check in early, they still made us wait 2 hours before getting a room, even though the receptionist said that the room was vacant & only getting cleaned. I explained that we had a long flight and we were so tired, but the reception only reminded us that they're doing us a favor letting us check in early & we wave to wait & basically be grateful they're allowing the early check in! The room, supposedly getting cleaned in two hours, was very smelly, like it wasn't opened for months! It was spacious however & the furniture was very modern & well maintained. The coffee in the lobby was very good and the pastry was fresh.