Joseph Franck

Review of Bob Rohrman Schaumburg Ford

I recently took my 2112 Fusion in for an oil chang...

I recently took my 2112 Fusion in for an oil change and check-up, and was later to learn of a serious issue with my rear suspension. The manager kept my keys until the vehicle was repaired, for safety reasons, and handed me the keys to a loaner (at no cost to me). For several days I was able to test drive a new 2019 compact SUV.

I always bring my car to Ford for servicing, and in the past and during the last trip to be attentive and courteous, and the repair work, though pricey, to be well done. I have a strong preference for Ford, I'll hang on to my Fusion for now (which is running like a clock), and when it's time to replace it It will be with another Ford Vehicle.