Rini Indrayanti

Review of Hotel Aryaduta Medan

The rooms are nicely design and the amenities are ...

The rooms are nicely design and the amenities are complete. But, they need to make it more sound proof. You can hear people walking and talking at the hallway from your room as if they are in your room. Mine was a connecting room, I can hear next door conversation clearly from my room.
I had unpleasant experience during check-in. I booked my room through a travel app. On that app there were two selections, a double room and a twin room. I selected the double room with king size bed. When I checked in, they overbooked the room.because there were a groun booking and they offered me a twin room. I complained, and the staff said that it was my mistake and that I should put note that I want a king size bed when I booked the room. Why should I, if I already selected a double room? I just hope that they admit their mistake without have to put the blame on me.