N

Nermine M.

3 years ago

We booked online 2 days prior to our supposed day ...

We booked online 2 days prior to our supposed day trip to the cliffs of moher and we arrived on time and we waited with so many other people, two buses came already almost full and some people got on and the rest of us kept waiting for another 45 minutes until they decided to tell us that there are no more buses coming for us today and they were overbooked!!
Furious and disappointed we called their office, and they were like oh can t you make it some other day?! , and apparently they are so unprofessional because people make plans and when someone books online, any respectable company will know how many people booked and plan accordingly, if they care about their customers, their credibility or their reputation!!
I have never had such a terrible experience in my whole life, totally unprofessional in every aspect!

Comments:

No comments