Yvon Roy

Review of Double tree by hilton downtown...

we rented this Hotel for client that was in town a...

we rented this Hotel for client that was in town and we also rented a Boardroom for a few days. we had to cancel one of the days for the boardroom because we did a visit onsite and they said it had to be 30 days notice for full refund. Since we rented the boardroom 5 day prior to the stay we thought this was a pretty strict and not flexible policy especially that we have 10 people staying at the hotel and still needed the boardroom 3 out of the 4 days we originally booked for. Other than this incident Hotel amenities are ok for a double tree. But onsite staff is not very helpful and almost rude.